1. Withdraw a platform connection yourself
- Google / YouTube: open security.google.com/settings/security/permissions, select "Joanna Olive Ops Center" and remove access.
- Facebook / Instagram: in Facebook settings open Business integrations (or Apps and websites), select the Joanna Olive app and remove it.
- TikTok: in the TikTok app open Settings and privacy → Security and permissions → Apps and services and remove the Joanna Olive app.
After a connection is withdrawn, the tool deletes the stored access token and the data obtained through it within 7 days (within 30 days for a revocation made on Google's side, as the YouTube API Services policies allow).
2. Ask us to delete data
Send an e-mail to joannaolivelive@gmail.com with the subject "Data deletion request" and the platform and account name concerned. We confirm receipt, delete the data we hold about the account within 7 days and confirm completion by e-mail. Deleting data from the tool does not delete content already published on a platform; that content is managed on the platform by the account owner.
3. What is deleted
Platform access tokens, account identifiers and profile data, stored statistics and publication records relating to the account. Backups that contain the data are rotated out within 30 days.